Data Minimization
Hamse sirf utna data lo jarud hai gaming aur withdrawal ke liye. Age, income, employment history ye sab nahi mange unless legal requirement ho.
LEGAL REFERENCE
Hamara Privacy Policy: Aapka Information, Aapki Shartain
r15 par jab aap account khoolte ho, aapka personal data hamara sabse bada zimmedari ban jata hai. Hum batate hain ke hamara system encryption use karta hai, aapka...
Encryption aur SSL protocolsWithdrawal verification processData retention schedulesPakistan regulatory alignmentAccount access controls
Hamara Privacy Framework: Kya Hum Collect Karte Hain
Jab aap r15 par account banate ho, hum aapka naam, email, phone number, address aur payment details collect karte hain. Jahan local qanoon ijazat deta hai wahan hamari lobby access available hoti hai. Aapka withdrawal data aur gaming history hamara system mein encrypted format mein store hota hai. JazzCash, Easypaisa, SadaPay aur Raast transactions ke through jo financial data pass hota hai,
woh third-party payment gateways tak jaata hai lekin hamara encryption layer hamesha active rehta hai. Hum aapka data kabhi bina permission ke sell nahi karte aur internal operations ke liye hi use karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SECURITY MEASURES
Hamara Suraksha Standards: Encryption se Leke Account Guards Tak
SSL/TLS Encryption
Har transaction jo aap karte ho, woh 256-bit encryption mein chalti hai. Aapka JazzCash, Easypaisa, SadaPay ya Raast wallet number kabhi open network par nahi jaata.
Two-Factor Authentication
r15 account par login karte waqt, aapka phone pe OTP aata hai. Withdrawal approve karne se pehle hamara system additional verification layer activate karta hai.
Payment Gateway Compliance
JazzCash, Easypaisa, SadaPay aur Raast jo payment links hamse connect hoti hain, sab PCI DSS compliant hoti hain. Financial data hamara direct database mein store nahi hota.
Session Management
Aapka login session 30 minit ke baad auto-logout ho jata hai agar aap inactive rahte ho. Mobile se logout karte ho to sab active sessions saath disconnect ho jaate hain.
Data Segregation
Account data, payment data, aur gaming history teen alag servers mein store hote hain. Kisi ek server se breach hone se bhi aapka full information expose nahi hota.
Audit Logging
Har login, har withdrawal request, har profile change hamari logs mein timestamp ke saath record hota hai. Aap apna activity timeline khud dekh sakte ho Settings mein.
POLICY CONSISTENCY
Hamara Privacy Stance: Sirf Yeh Policy Nahi, Yeh Practice Hai
No Third-Party Selling
Aapka email, phone, ya account preferences kisi marketing company ko nahi denge. Internal analytics ke liye hi data use hota hai.
Withdrawal Transparency
JazzCash, Easypaisa, SadaPay ya Raast se withdrawal karte ho to hamara system real-time status bhejta hai. Aap jaan sakte ho ke aapka pesa kab aapke wallet mein aa gaya.
Cookie Consent
r15.pro par analytics aur performance cookies hamara system use karta hai, lekin tracking cookies ke liye aapki permission maangta hai. Aap anytime Settings se cookies manage kar sakte ho.
Breach Notification
Agar koi security incident ho to hamara legal team 72 ghanton mein aapko email aur SMS dono se notify karega, breach ka scope aur remediation ke steps batayega.
Account Deletion
Account delete karne ka request dein to hamara team account lock karega aur 30 din baad permanent deletion start karega. Ledger records law ke lihaaz se rakhe jayenge.
Policy Updates
Jab hamara privacy policy update ho to aapko in-app notification milega aur email milega. 14 din ka grace period dena hota hai, us se pehle changes effective nahi honge.
r15 Ke Security Foundations: Kya Aapke Account Ko Defend Karta Hai
Account Verification Flow
Pehle registration ke time email verify hota hai. Phir payment setup karte ho to JazzCash, Easypaisa, SadaPay ya Raast account link karne se pehle mobile OTP check hota hai.
Withdrawal Hold Period
First withdrawal ke time 24-hour review period hota hai. Hamara compliance team check karta hai ke account normal patterns follow kar raha hai ya koi fraud signal hai.
Device Fingerprinting
r15 app aapke phone ka device ID store karta hai. Agar doosre device se login attempt ho to additional verification maanga jaata hai security ke liye.
IP Address Monitoring
Unusual geographic location se agar login attempt ho to hamara system alert karega aur secure confirmation request karega. Normal Pakistan regions se access smooth rehti hai.
Password Security
r15 password minimum 12 characters ka hona chahiye, uppercase lowercase aur numbers mix karne padte hain. Hamara system password history rakhe to repeat passwords block karta hai.
Automated Fraud Checks
Har withdrawal JazzCash, Easypaisa, SadaPay ya Raast to jaane se pehle hamara ML model check karta hai ke transaction pattern match kar raha hai ya anomaly hai.
Privacy ke Aaम Questions: Aapke Answers
Aapka JazzCash number hamara payment gateway server par encrypted format mein store hota hai, hamara main database mein nahi. Jab withdrawal approve hota hai tab encrypted token jaata hai gateway ko, wallet number kabhi clear text mein transfer nahi hota.
Nahi, hamara privacy policy explicitly forbid karta hai third-party selling ko. Account history, game preferences, ya withdrawal records kabhi bhi marketing agencies ya data brokers ko nahi jaate. Internal analytics aur legal compliance ke liye hi use hote hain.
Account deletion ke baad bhi Easypaisa transactions ka historical record hamara audit logs mein rehta hai tax aur regulatory compliance ke liye. Lekin aapka personal profile, email, phone number sab immediately anonymized ho jata hai.
Nahi. r15 app location access kewal verification ke waqt use karta hai, jaise first login ya unusual access. Background location tracking kabhi nahi hota. Aap app settings se location permissions anytime disable kar sakte ho.
SadaPay account hamara database mein directly stored nahi. Hamara system sirf encrypted token rakhe hota hai jo payment gateway use karta hai. Agar hamara system compromise bhi ho to aapka SadaPay account details breach nahi ho sakte kyunki woh gateway ke protected vault mein hain.
Haan. Raast ke saath hamara connection SSL/TLS mein hota hai. Aapka transaction details encrypted tunnel se jaata hai aur Raast gateway us info ko apne secured servers mein rakhe hota hai. Aapka account balance aur transfer history hamara side par clear format mein nahi rehti.
Haan, lekin jab change hota hai aapko mandatory notification milta hai. 14 din ka notice period dena padta hai. Agar naye terms se aap agree nahi karte to account close karne ki option hoti hai pehle se pehle.